The staff was always available to answer any questions that we had! Whether we called or emailed we felt taken care of. Michelle, from our consultation, was wonderful. John our limo driver and our photographers, Matthew and Michael, were awesome! Honestly, the package we purchased was perfect for us. We are grateful that there was another chapel we could've upgraded to if necessary. Should we chose to do a renewal of vows we would chose the same package again!! The Victorian chapel was beautiful. Our only suggestion would be to have a cool spot in the summer for guests to wait in before and after the ceremony. We saw Chapel of the Flowers on TLC and when researching Vegas weddings, we found the website to be very helpful and informative. We also loved the internet viewing, its awesome! Overall, our experience was GREAT! Word of mouth has already travelled back to the east coast. We will be talking about Chapel of the Flowers for a long time!!